Contact information

Contact Information

Loopella is committed to providing accessible customer support for questions about our products, orders, shipping, returns, refunds, and store policies.

Business Information

Store Name: Loopella

Website: loopella.sbs

Established: 2022

Business Address:
Loopella
25043 58 Ave
Aldergrove, BC V4W 1T5
Canada

Customer Support Email:
support@loopella.sbs

Telephone:
(604) 589-8825

Customer Support

For questions regarding an existing order, please include your order number and the email address associated with the purchase.

You may contact us regarding:

  • Product information

  • Order questions

  • Shipping and delivery

  • Returns and refunds

  • Damaged or incorrect products

  • General customer service inquiries

Email is recommended for order-specific requests because it allows you to provide order details and photographs where necessary.

Returns

Before returning an item, please contact support@loopella.sbs for authorization and return instructions.

Please refer to our Return & Refund Policy for eligibility requirements and additional information.

General Inquiries

For general questions regarding Loopella, please contact us using the email address or telephone number listed above.

We appreciate your business and look forward to assisting you.