Contact Us
Thank you for visiting Loopella. Our customer support team is here to help make your shopping experience simple and convenient.
If you have questions about our elastic hair bands, ponytail holders, an existing order, shipping, returns, refunds, or any other store-related matter, please feel free to contact us.
Customer Support
Email: support@loopella.sbs
Phone: (604) 589-8825
For order-related inquiries, please include your order number and the email address used when placing your order. Providing these details helps us locate your purchase and assist you more efficiently.
Mailing Address
Loopella
25043 58 Ave
Aldergrove, BC V4W 1T5
Canada
How We Can Help
Our support team can assist with:
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Product questions
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Order information
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Shipping and delivery inquiries
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Returns and refunds
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Damaged, defective, or incorrect items
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General store inquiries
For the fastest assistance, we recommend contacting us by email at support@loopella.sbs with a clear description of your inquiry.
We appreciate your interest in Loopella and look forward to assisting you.